Please ensure you are checking the
inbox for the email address your school has on file as your email address. Your
school could be using your school provided email (typically ends with .edu) and
not your personal email address.
Occasionally our emails can end up
in your spam or junk folder by mistake. Please ensure you have checked this
folder for any emails we may have sent to you.
If you still cannot locate the email, please submit a helpdesk ticket and a member of our team will be able to provide support.