Graduate Articles
Download Our Frequently Asked Questions
The following PDF attachment contains our most Frequently Asked Questions.
I Never Received a Welcome Email from MarchingOrder
What should I do if I haven't received my welcome email from MarchingOrder? Please ensure you are checking the inbox for the email address your school has on file as your email address. Your school could be using your school provided email ...
I am Unable to Access or Locate My GradPass or Commencement Tickets
What should I do if I am unable to locate or access my GradPass or Commencement Ceremony Tickets? Please ensure you are checking the inbox for the email address your school has on file as your email address. Your school could be using your ...
My Displayed Name or Information is Incorrect
MarchingOrder is a third-party vendor contracted by your school to help administer your graduation ceremony. As a result we are not able to make any changes to student information (without permission from your school). We apologize for the ...
I Need Information Regarding My Upcoming Commencement Ceremony
What can I do if I need additional information for my upcoming commencement ceremony? Please keep in mind that MarchingOrder is a third-party vendor contracted by your school to help administer your commencement ceremony. As a result, we do not ...
The MarchingOrder Website Appears to Be Down
What happens if I am unable to access the MarchingOrder website, and it appears that the website is down. This can happen when we are experiencing extremely high volumes of traffic on our sites. We do apologize if this occurs. Please wait a couple ...
Trouble Accessing the MarchingOrder Site - Email, Password, Broken Link Issue
There are a few reasons why you could be having issues accessing the MarchingOrder website for your school/ upcoming commencement ceremony. Yes, I received my Email from MarchingOrder Please ensure that you are logging in with the email address your ...